Installing/obtaining the software: The keychain requires you to use custom software to upload pictures. I am going to summarize the solutions I have come across in hopes they will help others. Summary of Solutions posted here and elsewhere: I just received a Innovage Digital Photo Album Keychain as a gift and ran into some of the issues posted here. Make sure that you put the keychain on a usb on the computer, don't use a router. gif The device may also be available to use in control panel, printers and other hardware, and then click cameras and scanners. To add a new image into the Click Add Image If the screen is empty, no photos are stored in memory. With the software open, click on Load to view all Turn your virus program back on.ĭouble click the keychain It may be listed under a generic name like removable disk F: then double click the ImageViewer icon. Reinstall using the add new hardware device with Windows hardware wizard. If there is nothing on the usb port that looks like your device, uninstall all of the software and start over. Look for connected devices that may be listed by generic names like removable disk. The "remove hardware safely" icon looks like a card with a green arrow above it. Look for your device on start, my computer or on the task bar near the clock using the remove hardware wizard. Good luck to all and I hope this information is helpful. If so, this means you will have to go into your computer (open "My Computer" and look at the list of drives.) It is easy to locate the DPFMate application and start the photo keychain software manually. However, because all computer operating systems are not the same, after pressing the "M" button, some may see a "PC Connecting" message. Pictures." Now press the "M" button and the photo keychain should function as advertised. A few seconds after that the screen should show "Please connect to PC.Update Use the toothpick to hold the switch down for 5 or 6 seconds, then release. Then insert a toothpick, or something similar, into the tiny hole located on the side just beneath the 3 buttons. After plugging the keychain into the computer USB port, wait a few seconds. Photo keychain to connect to your computer, this fix is a simple one. If you are having problems getting the Digital Solutions digital
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